TERMS & CONDITIONS SPECIAL COVID-19

CORONAVIRUS TRAVEL UPDATE 

Updated AUGUST 1st, 2021

We continue to closely monitor the impact of coronavirus (COVID-19) on travel, and the information below covers what you need to know about impacted destinations (Spain, Portugal and Morocco) as well as special considerations for bookings.

This page will be updated as information changes.

Our approach is guided by our sense of responsibility, at this time, to face uncertainty we have taken specific actions. We appreciate your constant support and are looking forward to hosting you in your dream travel experience soon.

Latest news:

  • From 7 June 2021, all US travelers can travel to Spain and they are only required to present, a certificate or document certifying vaccination against COVID-19 or a negative certificate of a Diagnostic Test of Active Infection or a certificate of Recovery after having passed this disease in order to enter Spain. All passengers need to fill a Spain Health Form (individually) to be submitted within 2 days prior to arrival in Spain. The US Government requires a negative test of Covid to fly back to all citizens, vaccinated and unvaccinated.
  • From June 15 – 27, U.S. citizens can travel directly from the United States to Portugal for non-essential travel (i.e. tourism) with proof of an accepted COVID-19 test: RT-PCR Test (or similar NAAT test) – 72h before boarding, or Rapid Antigen Test – 48h before boarding. This measure will be reviewed every two weeks. All passengers need to fill a Passenger Locator Card (individually) to be submitted up to 4 days prior to arrival in Portugal. The US Government requires a negative test of Covid to fly back to all citizens, vaccinated and unvaccinated. 
  • International flights to Morocco have resumed since June 15, 2021.
1. EXISTING CÚRATE Trips BOOKINGS 

Our approach is guided by our sense of responsibility, at this time, to face uncertainty we have taken specific action regarding the following destinations:

  • Spain, Portugal and Morocco: International travel restrictions have been imposed suspending all regularly scheduled commercial flights in the USA and 26 European countries. We have decided to postpone all CÚRATE Trips affected or that could be affected:

For these existing group bookings we are proposing an alternative date, on the same original conditions and keeping the same prices:

  • Portugal April edition 2020: rescheduled to dates 13 – 22 April 2021, NEW dates 05 – 14 April 2022
  • Catalonia & Andalusia 2020: rescheduled to 26 May – 04 June 2021, NEW dates 01 – 10 June 2022
  • Basque Country Aug. 2020: new dates 24 – 31 August 2021
  • Basque Country Sep. 2020: new dates 31 Aug – 07 Sep 2021
  • Portugal, Oct. 2020: new dates 28 Sep – 07 Oct 2021
  • Madrid & Castile 2020: new dates 01 – 10 November 2021
  • Morocco 2021: new dates 16 – 25 February 2022
  • Portugal April edition 2021: new dates 26 April – 05 May 2022
  • Catalonia & Andalusia 2021: new dates 18 – 27 May 2022

Portugal April edition 2020 & Catalonia & Andalusia 2020: Exceptionally, cancellation penalties concerning these two trips have been limited to 30% of the trip cost and all refunds will be done by bank transfer. In case you claim to an insurance company, the original cancellation policy in our General Terms & Conditions sent on pdf to you upon signing in will apply, to avoid over-coverage.

Rest of trips affected 2020 & 2021: the standard applicable cancellation penalties of 15% or 20% (Morocco) apply if you wish to cancel, but we are waiving all change fees for travel impacted by coronavirus and postponing your journey. Our main goal is that you live the experience with us in full.  In case you claim to an insurance company, the original cancellation policy in our General Terms & Conditions sent on pdf to you upon signing in will apply, to avoid over-coverage.
 
Terms and Conditions for this special new editionsThis applies only to above listed 2020 & 2021 trips. Related Pre- and Post-Tour extensions booked through CÚRATE Trips will be handled on an individual basis. All monies will be kept as in-house credit. Standard terms and conditions apply to the new booking; however, in all circumstances, the corresponding cancellation penalty will apply. Guests may transfer bookings from 2020 to 2021 or 2022 for the same destination. Prices for 2020 apply to 2021; and prices for 2021 apply to 2022. Guest is responsible for all other related costs including any air travel change fees and additional insurance premiums. Special terms are not applicable to booking cancellations and changes made prior to March 13, 2020, are subject to change and may be withdrawn at any time.
 
2. NEW CÚRATE Trips BOOKINGS

For new CÚRATE Trips bookings made for trips in 2022, given the uncertainty of the current evolving global health situation, we have revised our terms and conditions for bookings with the aim of offering flexibility and peace of mind in regard to your future travel plans. Our flexible booking conditions allow for rebooking and postponing your trip free of charge if for COVID-19 reasons the trip cannot be performed:

Terms and Conditions: This applies only to CÚRATE Trips bookings made from January 1st to June 15th 2021. Paladar y Tomar will automatically transfer the trip to a new date and communicate it. All payments received will be transferred to the new, rescheduled booking. In case the new dates do not suit you, we offer to postpone the booking to any date in the next 18 months from the date of the confirmed travel itinerary in the same destination without any additional booking fees and no price increase. Standard terms and conditions apply to the new booking. Guest is responsible for all other related costs including any air travel change fees and additional insurance premiums.

3. COVID-19 RELATED REASONS

Covid-19 related reasons are termed as any of the following restrictions being in place 30 days or less before departure:

  • The Spanish Government advises against all but essential travel;
  • The government in the client’s country of residence restricts all but essential travel;
  • The destination the client is traveling to has entry restrictions in place that prohibit them from traveling, such as closed borders or extended quarantine requirements;
  • International flights are cancelled without alternative routing available for clients to use to reach the destination(s) in the itinerary;
  • If there is a requirement from your country government for you to quarantine in a managed quarantine hotel (at your own expense) upon your return.
4. TRAVEL INSURANCE WITH COVID-19 COVERAGE

Actually most travel insurance companies have included COVID-19 among the list of cancellation reasons. Having a travel insurance is not mandatory but highly recommended. It is the traveler sole responsibility to get protected.